accessory kit

When I took out my contract it said I would get am accessory kit but I haven't received it

iD Mobile Employee

Hi @Pam111,

I'm sorry to hear that you haven't received the accessory kit that was included with your contract.

Could you let us know:

What brand of phone did you purchase?
Where did you purchase the contract from, for example iD Mobile directly, Currys, Carphone Warehouse, or another retailer?

Once we know this, we'll be able to point you in the right direction for getting the accessory offer looked into.

Regards,

Gemma M
The iD Mobile Social Media Team

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