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Active Contributor
January 12, 2026

activiation of my new sim

  • January 12, 2026
  • 3 replies
  • 26 views

Just got my new ID mobile sim, how do I activate it?

    3 replies

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    January 12, 2026

    Hi ​@KolaBIG 

    Thank you for reaching out. You can contact live chat or visit the link to activate the SIM (To activate the SIM yourself you will need to have access to your account.) Activate your replacement physical SIM

    -Owethu

    KolaBIGAuthor
    Active Contributor
    January 12, 2026

    I don’t have access to my account cause it’s requesting for a code and I can’t receive code because my line is disconnected. How do I continue?

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    January 12, 2026

    Hi ​@KolaBIG 

    I do apologise for the inconvenience caused please visit Live Chat Support | iD Mobile Network for further assistance. 

     

    -Owethu