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  • January 30, 2026
  • 4 replies
  • 37 views

Hi I wish to move my son to ID Mobile from Giff Gaff. I’m currently with ID Mobile. What is the best way to set this up so both plans are on the same account 

Best answer by WelshPaul

You need to be 18 years or older to obtain a pay monthly plan, so you would need to purchase the new plan in your name.

4 replies

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  • iD Mobile Employee
  • January 30, 2026

Hi ​@drmoore 

 

Thank you for the post.

 

Once you have ordered the plan for your son and the account is set up. You can add the details on your online account via the below steps:

 

ADD SECOND ACCOUNT
 
To add another account on the new app/website please follow the steps below:  
 
1. Log into the account you are already registered for
2. On the 'Home' screen on the top right corner, click on 'view plans'
3. Add subscription
4. Insert the details linked to the second account.

-Michael Z


Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • January 30, 2026

Hi ​@drmoore 
 

Thank you so much for reaching out if both accounts are under your name. To add another plan to your iD Mobile account, use the iD Mobile app to link multiple plans for easier management. Within the app,

  1. navigate to the "View your plans" section (usually top right) 
  2. select "+ Add new plan,"
  3. enter the new plan’s phone number, last name, and date of birth to link it. 

-Owethu


  • Author
  • New Contributor
  • January 30, 2026

Thanks will it be best I set this new plan up again using my own details rather than my sons as he is only 15


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • January 30, 2026

You need to be 18 years or older to obtain a pay monthly plan, so you would need to purchase the new plan in your name.