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New Contributor
January 30, 2026
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Additional contract

  • January 30, 2026
  • 4 replies
  • 424 views

Hi I wish to move my son to ID Mobile from Giff Gaff. I’m currently with ID Mobile. What is the best way to set this up so both plans are on the same account 

    Best answer by WelshPaul

    You need to be 18 years or older to obtain a pay monthly plan, so you would need to purchase the new plan in your name.

    4 replies

    iD Mobile Employee
    January 30, 2026

    Hi ​@drmoore 

     

    Thank you for the post.

     

    Once you have ordered the plan for your son and the account is set up. You can add the details on your online account via the below steps:

     

    ADD SECOND ACCOUNT
     
    To add another account on the new app/website please follow the steps below:  
     
    1. Log into the account you are already registered for
    2. On the 'Home' screen on the top right corner, click on 'view plans'
    3. Add subscription
    4. Insert the details linked to the second account.

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    January 30, 2026

    Hi ​@drmoore 
     

    Thank you so much for reaching out if both accounts are under your name. To add another plan to your iD Mobile account, use the iD Mobile app to link multiple plans for easier management. Within the app,

    1. navigate to the "View your plans" section (usually top right) 
    2. select "+ Add new plan,"
    3. enter the new plan’s phone number, last name, and date of birth to link it. 

    -Owethu

    drmooreAuthor
    New Contributor
    January 30, 2026

    Thanks will it be best I set this new plan up again using my own details rather than my sons as he is only 15

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    January 30, 2026

    You need to be 18 years or older to obtain a pay monthly plan, so you would need to purchase the new plan in your name.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.