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Community Member
Barry198514
Community Member
Nov 3, 2026 12:42 AM UTC
Question

age restrictions

Remove age restrictions 

 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Nov 4, 2026 7:43 PM UTC

    Hi ​@Barry198514,

     

    If you'd like to remove the age restriction (adult content filter) on your account, you can do this yourself in the iD Mobile app:

    1. Sign in to the iD Mobile app.
    2. Go to Plan.
    3. Select Features.
    4. Find the Age Restricted Content setting.
    5. Follow the on-screen steps to verify your age and remove the restriction.

     

    If you're unable to complete this through the app, please contact our Live Chat team for assistance: https://www.idmobile.co.uk/live-chat 


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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