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Question

Apple music

  • August 13, 2025
  • 3 replies
  • 54 views
E
New Contributor

I have received the joining offer for Apple. Apple TV worked fine but Music is saying “UID Missing or incorrect.” Please can you help. Thanks. 

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 13, 2025

    Hi there ​@Ella0905, sorry to hear that. Have you tried via numereous devices and browsers?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    E
    New Contributor
    • Ella0905
    • Author
    • New Contributor
    • August 13, 2025

    Hi Tyler. Yes, I have.  

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • August 13, 2025

    Hi there ​@Ella0905, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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