Hi, I am getting the same error too please can you help?

​@Kash M ​@Siân W 

Hi ​@Bethhay99  sorry to hear this.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.
 

Hi. I have received a email on joining ID mobile with an offer to get up to 2 months of apple fitness+ free for up to 2 months. However when I click on the link I get a message saying “UID Missing or incorrect.”  I have tried different browsers & on a PC, iPad and iPhone. Are u able to help me resolve this and access the offer? Thanks in advance. 

Hi ​@RockyYork,

I am so sorry to hear that you are having trouble claiming your free Apple offer. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat. 
 
 
Once connected, simply explain your request and an advisor will assist you further.
 
 
Thank you for your understanding.

Regards,

Gemma M

The iD Mobile Social Media Team

Apologies for jumping on the bandwagon but I also have the same issue while redeeming the fitness+. Please can someone help with the new link?

Hi ​@qtrust.

Thanks for your post.

Alternatively, you can reach us directly via Live Chat here: https://www.idmobile.co.uk/live-chat.

Thanks,

Marquerita

The iD Mobile Team