Skip to main content
New Contributor
August 8, 2025
Question

Apple promo is not working

  • August 8, 2025
  • 4 replies
  • 17 views

Hello, my Apple promo emails links are not working. Can someone fix this please?

    This topic has been closed for replies.

    4 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 9, 2025

    Hi there ​@RandomTandom, sorry to hear that. Have you tried via numerous browsers/devices, and does the same happen each time?

     

    If so, we’ll drop you a PM.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 9, 2025

    Hi there ​@RandomTandom, sorry to hear that. Have you tried via different browsers and devices?

     

    If so, and the issue persists, we'll drop you a PM.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    August 9, 2025

    I have tried with Chrome and Safari. Unfortunately I received the same error message about the UID.

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 9, 2025

    Hi there ​@RandomTandom, sorry to hear that. We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.