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Community Member
Turner01
Community Member
September 24, 2026
Question

assign pac code to account

I have just created an account with ID and I need to add my PAC code from my old provider I keep an going round in circles when I follow the instructions from the email. Please can someone help. 

 

Thanks. 

Sophie. 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 24, 2026

Hi ​@Turner01 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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