Skip to main content
Community Member
September 17, 2026
Question

awaiting sim to work - no network coverage

  • September 17, 2026
  • 2 replies
  • 12 views

Still waiting for network coverage to appear on ID mobile sim. No signal on old network sim either. When will this happen? 

    2 replies

    iD Mobile Employee
    September 18, 2026

    Hi ​@chloe_c.

     

    Thank you for your post. I am sorry to hear you're having signal issues.

     

    Have you activated your new iD Mobile SIM yet? If not, you can do so here: www.idmobile.co.uk/yoursim.

     

    If it's already activated and you're still seeing no signal on either SIM, let us know and we can look into this further for you.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 30, 2026

    I replaced yesterday and I activated but still not showing signal or network