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Community Member
July 6, 2026

been denied after credit check not sure why

  • July 6, 2026
  • 1 reply
  • 18 views

Anyone else been refused after a credit check? I see no reason why I should have been I have a good credit score never missed a payment but have recently moved. 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 7, 2026

    Hi ​@Kell2106,

     

    We're sorry to hear that your application wasn't successful.

     

    Unfortunately, we're not provided with any additional information about why a credit check has been declined, so we're unable to advise on the specific reason.

     

    If you have any questions about the outcome of your credit check, you'll need to contact Equifax PLC, the credit reference agency we use. You can find their contact details here: www.equifax.co.uk/business/contact-us/en_gb

     

    We'd also recommend waiting at least 30–90 days before submitting another application, as this gives your credit profile time to recover before another credit search is carried out.

     

    We appreciate this isn't the answer you were hoping for, but we hope this points you in the right direction.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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