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Community Member
Sep 4, 2026 8:09 AM UTC

Bring PAC switch date forward

My phone arrived sooner than I thought and my switch date isn't for another week. I need to bring the switch date forward to today. How do I do that?

    3 replies

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    Sep 9, 2026 12:58 PM UTC

    Hi ​@TimB, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

    New Contributor
    Nov 1, 2026 4:02 PM UTC

    I've had the same thing, getting phone out was so efficient I need to bring my PAC forward if someone can assist

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Nov 4, 2026 2:07 PM UTC

    Hi ​@Dirtybeats,

     

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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