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New Contributor
Sep 23, 2026 9:19 AM UTC

bringing my switching date forward

I'd like info on bringing my switching date forward please?

    3 replies

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    Sep 23, 2026 10:00 AM UTC

    Hi ​@Moonlight 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MoonlightAuthor
    New Contributor
    Sep 23, 2026 10:12 AM UTC

    Hi. There are no messages in my inbox. Thanks

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Sep 23, 2026 12:47 PM UTC

    Hi ​@Moonlight,

     

    It looks like the private chat is already active, so there’s no need for us to start a new conversation.

     

    Please continue responding to us through the existing private chat, and we’ll continue assisting you there.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.