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Community Member
January 14, 2026
Solved

can I buy a plan as a non-UK resident?

  • January 14, 2026
  • 1 reply
  • 133 views

I am a Canadian who plans to travel in England and the Channel Islands, and I would like to buy either a monthly or pay-as-you-go SIM-only plan (eSIM or physical SIM, I don’t care which). But even for pay-as-you-go, which shouldn’t require a credit check, the online checkout system requires me to provide a UK address, which I don’t have. Is there any way for me to join iD Mobile?

    Best answer by Lamiya C

    Hi ​@traveler ,

     

    Currently, iD Mobile requires a UK address to order a SIM, whether monthly or Pay As You Go. Without a UK address, the online checkout won’t work.

    Options:

    -Use a friend/family UK address to receive the SIM.

    -Buy a SIM in-store in the UK once you arrive (availability may vary).

    Once the SIM is activated, it will work in the UK and Channel Islands.

    Lamiya

    1 reply

    Lamiya C
    iD Mobile Employee
    Lamiya CAnswer
    iD Mobile Employee
    January 15, 2026

    Hi ​@traveler ,

     

    Currently, iD Mobile requires a UK address to order a SIM, whether monthly or Pay As You Go. Without a UK address, the online checkout won’t work.

    Options:

    -Use a friend/family UK address to receive the SIM.

    -Buy a SIM in-store in the UK once you arrive (availability may vary).

    Once the SIM is activated, it will work in the UK and Channel Islands.

    Lamiya

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