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Tohebd
New Contributor
Oct 9, 2026 12:30 PM UTC

CAN'T PURCHASE ID MOBILE ESIM USING US CARDS. NO SPACE FOR OTHER COUNTRIES CARD BILLING ADDRESS

I traveled to Africa and trying to purchase id mobile esim data only with my US dollar cards but the cards were being rejected because id mobile didn't provide a space for other countries billing address except UK billing address 

    1 reply

    Marquerita T
    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    Oct 11, 2026 11:13 AM UTC

    Hi ​@Tohebd.

     

    Thank you for sharing. I’m sorry for the trouble you’ve had trying to buy your eSIM. Our checkout currently needs a UK billing address, which is why your US dollar cards were declined.

     

    Would you be able to use a UK bank card or UK banking details to make the purchase instead? If you can, it should go through without any problems. 

     

    Thanks,

    Marquerita

    The iD Mobile Team

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