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Community Member
Aug 11, 2026 6:49 PM UTC
Question

Can you help me submit a PAC for a new order. I thought I could submit at checkout but this did not seem to appear as an option.

Can you help me submit a PAC for a new order. I thought I could submit at checkout but this did not seem to appear as an option. 

    1 reply

    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Aug 12, 2026 6:30 PM UTC

    Hi ​@CW1,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.