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Question

cannot log in

  • April 19, 2026
  • 1 reply
  • 1 view
D
Community Member

Suddenly getting the error 'Sorry, your details do not match our record' after previously having no trouble logging in Please advise need to log in to be able to buy add on 

    1 reply

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • April 19, 2026

    As this is a COMMUNITY FORUM, members obviously have no access to such date.

    Pursue with id via their CHAT PAGE.

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