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Community Member
OFamily
Community Member
July 28, 2026
Question

cant make calls on primary line after switching

  • July 28, 2026
  • 1 reply
  • 7 views

I have an iPhone 15 pro. Switched today from o2 but can’t make calls unless I switch to the business option. On primary setting I can receive calls but not make any. I’ve reset phone, turned off phone, tried aeroplane mode, and spoken to id 4 times today on live chat but still can’t get my phone to make calls. Any help would be appreciated 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 30, 2026

    Hi ​@OFamily,

     

    Thanks for letting us know that your issue has been resolved. 

     

    If you do need any further assistance, please let us know. We’re happy to help. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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