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Question

Cant transfer in to ID

  • January 7, 2026
  • 1 reply
  • 16 views
D
Community Member

So I have had ID mobile for a while and when I first joined I ported a number on to this sim. 

I no longer need this number so wanted to port in another number to this account but it won't let me do this online. 

Spoke to chat twice now and provided the PAC and given two ports dates and nothing has happened. 

What can I do go get this actually moved over? 

 

Thanks

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • January 13, 2026

    Hi ​@Djc5452 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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