Currently with ID, EE plan is finally near end of contract, can I now bring this number? I have PAC code...

Forum|Forum|10 months ago
October 31, 2025
3 replies
85 views

Morning, I’m with ID and until now only used when I’ve been abroad as I’ve been in contract (SIM only) with EE. I’ve just given notice to EE (contract ends 4 December), requested and received a PAC code. How can I now bring my number to ID?

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Isa M

iD Mobile Employee

Hi @Keefy, I am happy to learn that you would like to join ID. To port your number over you can do it on our website using this link https://www.idmobile.co.uk/switch . You can contact our customer service team via live chat as well so they can process this for you.
9am - 8pm Monday to Friday
9am - 6pm Saturday, Sunday, and Bank Holidays.
You can access Live Chat here: www.idmobile.co.uk/live-chat.
You can also get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email socialqueries@idmobile.co.uk with the details, and we’ll be happy to help.

-Isa🎀

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KeefyAuthor

New Contributor

Morning @Isa M as the post states, I’m already with ID so not looking to “join”...

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Natalie W

iD Mobile Employee

Hi @Keefy

Apologies for the confusion there.

You can request your port in for the number here.

Thanks,