How long have people been waiting for the trade in promo payment to be paid.....I have tried contacting tradeuphelp@currys.co.uk and tradein@currys.co.uk and after multiple attempts to both haven't received a single reply.

20th June they received the phone, the main payment took a week or two but then nothing since.  I filled in the form for the promo so no reason why I shouldn't have received the additional payment.