Community Member

e sim

Forum|Forum|2 months ago
June 25, 2026
1 reply
9 views

Hi,

I’ve just ordered my sim only, but I haven’t got any code for e-sim. Could you please help me with that :)

Also I’ve created this account but I can’t add my number because I don’t know this number.

Thank you,

Izabela

Gemma M

iD Mobile Employee

Hi @Izabelka9208,

I am so sorry to hear of the issues that you are facing, however as this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M

The iD Mobile Social Media Team

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