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Community Member
July 15, 2026
Question

Error message when trying to redeem apple fitness

  • July 15, 2026
  • 3 replies
  • 15 views

I am getting an error message saying UID Missing or incorrect when trying to redeem Apple fitness 

 

3 replies

iD Mobile Employee
July 15, 2026

Hi ​@Angel7362_ ,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks.

Michael Z

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
New Contributor
August 14, 2026

Hi, I also have this issue, can you please assist?

Hosai W
iD Mobile Employee
iD Mobile Employee
August 17, 2026

HI ​@Achip 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.