Community Member

Esim activation issue

3 replies
29 views

My esim QR code has mistakenly been activated on my friends phone.

How can i transfer it to my phone please?

WelshPaul

Platinum  Contributor

You can’t! You will have to request a replacement eSIM.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

L

LAKOLAKO77

New Contributor

I can't find my email to activate my phone

Zandile M

iD Mobile Employee

Hi @LAKOLAKO77

Thanks for letting us know. Could you please check your spam or junk email folder first? If the activation email isn't there, please let us know if you still have not received.

Thank you,

Zandile M

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.