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Community Member
January 12, 2026

Esim activation issue

  • January 12, 2026
  • 3 replies
  • 22 views

My esim QR code has mistakenly been activated on my friends phone. 

How can i transfer it to my phone please? 

    3 replies

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    January 12, 2026

    You can’t! You will have to request a replacement eSIM.

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 2, 2026

    I can't find my email to activate my phone

    iD Mobile Employee
    September 7, 2026

    Hi ​@LAKOLAKO77 

    Thanks for letting us know. Could you please check your spam or junk email folder first? If the activation email isn't there, please let us know if you still have not received. 

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.