eSim didn't activate as wasn't connected to wifi.

Forum|Forum|1 year ago
August 31, 2025
5 replies
39 views

I purchased an eSim today and it didn’t activate as I was in a poor signal area. Somehow the porting happened in less than a day on a Sunday and now I am without network. I would like to redo the eSim but it has been used so can’t be used again.

Best answer by WelshPaul

Number ports don’t happen on weekends or bank holidays, so whatever’s going on with your number or SIM isn’t related to your porting process.

As for the eSIM, you’ll need to order another one, but that won’t be until tomorrow. You can request one by speaking with a live chat agent.

https://idmobile.co.uk/live-chat

WelshPaulAnswer

Platinum  Contributor

Number ports don’t happen on weekends or bank holidays, so whatever’s going on with your number or SIM isn’t related to your porting process.

As for the eSIM, you’ll need to order another one, but that won’t be until tomorrow. You can request one by speaking with a live chat agent.

https://idmobile.co.uk/live-chat

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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ItISYourMoneyAuthor

New Contributor

Thank you.

Tyler C

iD Mobile Employee

Hi there @ItISYourMoney, we’re glad to see that @WelshPaul was able to help.

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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