Skip to main content
Question

esim help pleease.

  • August 16, 2026
  • 2 replies
  • 7 views

Hiya I bought an eSIM and have activate but not yet received the set up code?

 

2 replies

Forum|alt.badge.img+10
  • iD Mobile Employee
  • August 16, 2026

Hi ​@Ftay20 

Thanks for getting in touch.

If you've purchased and activated your eSIM but haven't received the setup code yet, please check your email inbox, including your junk/spam folder, as the eSIM QR code and activation details are usually sent there.

If you still haven't received the setup code, please let us know and we'll be happy to investigate this further for you.

 

Thank you,

 

Zandile M

The iD Mobile Team 


  • Author
  • New Contributor
  • August 16, 2026

Hiya I still haven’t received an email with my eSIM it’s been about 48 hours now