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Community Member
September 16, 2025
Solved

esim qr code does not work

  • September 16, 2025
  • 2 replies
  • 124 views

I've received the esim QR code. I've scanned it and it won't work on my android Samsung phone. There is no option on SIM card manager to add the SIM.

    Best answer by WelshPaul

    What phone is it?

    2 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    September 16, 2025

    What phone is it?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 17, 2025

    Hi there ​@alobin, what device are you using please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.