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esim qr code does not work

  • September 16, 2025
  • 2 replies
  • 91 views
A
Community Member

I've received the esim QR code. I've scanned it and it won't work on my android Samsung phone. There is no option on SIM card manager to add the SIM.

Best answer by WelshPaul

What phone is it?

    2 replies

    WelshPaul
    Platinum 
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • September 16, 2025

    What phone is it?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 17, 2025

    Hi there ​@alobin, what device are you using please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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