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Community Member
Hayley8711
Community Member
August 26, 2026

esim switch

Hi

 

my switch completed yesterday with my eSIM but I still have no network or any signal. I’ve restarted my phone twice now with no joy. 
please can you help me

 

thanks

hayley

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    August 30, 2026

    Hi ​@Hayley8711,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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