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New Contributor
Alijoy
New Contributor
October 7, 2026
Question

esim to physical sim

  • October 7, 2026
  • 2 replies
  • 11 views

Ive recieved my new phone with esim but if I activate esim will I be able to activate physical sim but after receiving physical sim I want to cancel esim

    2 replies

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 9, 2026

    Hi ​@Alijoy,

     

    Yes, that's correct.

     

    You can activate the eSIM now and use your service as normal. When you later receive and activate a replacement physical SIM, the physical SIM will take over the service and the eSIM will automatically be deactivated.

     

    So the process would be:

    1. Activate and use the eSIM.
    2. Receive the physical SIM.
    3. Activate the physical SIM.
    4. The eSIM will be cancelled automatically once the physical SIM becomes active.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    AlijoyAuthor
    New Contributor
    October 12, 2026

    Thanks 

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