facetime/iMessage fix?

2 replies
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I’ve tried all the guidance to get iMessage & Facetime working since switching to ID & porting my old number but nothing works. iPhone 12. Getting fed up of having to keep resetting phone & re-inputting info. Any ideas and advice greatly appreciated

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Den67Answer

New Contributor

Solved at last. Tbf I misunderstood where to sign out so fully signed out of phone which was a pain. I signed out of iMessage & FaceTime then removed the sim for a while. Restarted phone with sim in. Signed back in then selected tel number as contact. It did take a few hours to update but seems ok now

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Den67AuthorAnswer

New Contributor

Solved at last. Tbf I misunderstood where to sign out so fully signed out of phone which was a pain. I signed out of iMessage & FaceTime then removed the sim for a while. Restarted phone with sim in. Signed back in then selected tel number as contact. It did take a few hours to update but seems ok now

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Isa M

iD Mobile Employee

Hi @Den67 , I am happy to learn that your issue has been resolved. Thank you for your patience and trying. I hope you do enjoy your ID mobile journey. Please do not hesitate to contact us again should you need further assistance.

-Isa🎀

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