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facetime/iMessage fix?

  • October 11, 2025
  • 2 replies
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I’ve tried all the guidance to get iMessage & Facetime working since switching to ID & porting my old number but nothing works. iPhone 12. Getting fed up of having to keep resetting phone & re-inputting info. Any ideas and advice greatly appreciated 

Best answer by Den67

Solved at last. Tbf I misunderstood where to sign out so fully signed out of phone which was a pain. I signed out of iMessage & FaceTime then removed the sim for a while. Restarted phone with sim in. Signed back in then selected tel number as contact. It did take a few hours to update but seems ok now

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    • Den67
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    • October 12, 2025

    Solved at last. Tbf I misunderstood where to sign out so fully signed out of phone which was a pain. I signed out of iMessage & FaceTime then removed the sim for a while. Restarted phone with sim in. Signed back in then selected tel number as contact. It did take a few hours to update but seems ok now

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    iD Mobile Employee
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    • Isa M
    • iD Mobile Employee
    • October 12, 2025

    Hi ​@Den67 , I am happy to learn that your issue has been resolved. Thank you for your patience and trying. I hope you do enjoy your ID mobile journey. Please do not hesitate to contact us again should you need further assistance. 

    -Isa🎀

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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