For a phone and sim contract, will it start on the day if purchase, the day it is shipped or the day it is delivered? | iD Mobile Community
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For a phone and sim contract, will it start on the day if purchase, the day it is shipped or the day it is delivered?

  • August 13, 2025
  • 2 replies
  • 49 views

I am looking to get a new phone and sim, and the one I am looking at says it is available on 9th September. 
 

if I was to order today, would the contract start from the 9th when I am assuming it will be shipped? Or today as the first payment is taken?

Best answer by WelshPaul

Activation happens upon dispatch.

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • August 13, 2025

Activation happens upon dispatch.


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • August 14, 2025

Hi ​@Freedom99  welcome to iD!

As ​@WelshPaul  has advised, your plan will be active from when it is dispatched from our warehouse.