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Community Member
September 3, 2026
Question

frustrating

  • September 3, 2026
  • 1 reply
  • 5 views

I've try and try to get my passcode but it's not showing up and I'm getting really annoyed with it now what is there to do it it's continues I'm switching networks

    1 reply

    iD Mobile Employee
    September 8, 2026

    Hi ​@Deangalloway88 

     

    We are deeply sorry to hear about your passcode, to investigate this correctly we would need to access your account. 

     

    Please contact us via our live chat: https://www.idmobile.co.uk/live-chat and we would be happy to assist. 

     

    -Zubair

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