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Question

given the wrong start date for new contract

  • July 30, 2026
  • 1 reply
  • 11 views

Hi

I have set up a new contract, using my PAC code it starts on the Aug 18th, I learned yesterday that my contract with my provider ends after the 15th. 

Is it possible to bring forward the start date for my contract to the 16th Aug.

Regards 

Charles 

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 30, 2026

Hi ​@Chaz01010 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai