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Question

HELP FROM ID NEEDED NEW CONTRACT BUT NO SIM SENT WITH PHONE

  • April 25, 2026
  • 1 reply
  • 4 views

HELP FROM ID NEEDED NEW CONTRACT BUT NO SIM SENT WITH PHONE

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • April 27, 2026

Hi ​@cobi80

 

Thank you for getting in touch.

 

I’m sorry to hear that you have not received the SIM card with your order.

 

We can arrange a replacement SIM for you, which will be delivered within 2–3 working days. Alternatively, you can collect a replacement SIM free of charge from your nearest Currys store at your convenience.

 

 

If you would like us to send you one via post, please click on the link: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks

 

Owethu