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Community Member
julie gray
Community Member
August 1, 2026
Question

help set up SIM

My phone is not fixble so have bought new hansdet and switched to ID. I have the PAC code from vodafone but unsure whether I put the new ID SIM in the new phone or my existing SIM?

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
August 1, 2026

Hi ​@julie gray,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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