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Community Member
Tankgirlnat
Community Member
Apr 15, 2026 1:17 PM UTC
Question

help with age verification over 18

I would like it account to be marked as I am over 18 please.

    1 reply

    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Apr 16, 2026 12:24 PM UTC

    Hi ​@Tankgirlnat 

    Thank you for getting in touch with us.

    Please confirm whether you have an account with us and if it is registered under your parents’ details. If so, please note that we are unable to change the ownership of the account. You would need to open a new account under your own name.

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

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