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August 20, 2026

hi

  • August 20, 2026
  • 1 reply
  • 8 views

{ REMOVED } no my eSIM not working because for like two months is I don’t have a signal I don’t have an Internet especially my eSIM is not working because that was send me one barcode those barcode only for one ones that’s why now I identify anything already I have a contract but one time I call though service ID department then Help Me can you send me a new barcode 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    August 27, 2026

    Hi ​@Safar,

     

    I am so sorry to hear of the issues that you are facing with your eSIM. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.  
     
    Once connected, simply explain your request and an advisor will assist you further.

     

    Thank you for your understanding.
     
    Regards,
     
    Gemma M
    The iD Mobile Social Media Team

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