New Contributor

hi

1 reply
10 views

{ REMOVED } no my eSIM not working because for like two months is I don’t have a signal I don’t have an Internet especially my eSIM is not working because that was send me one barcode those barcode only for one ones that’s why now I identify anything already I have a contract but one time I call though service ID department then Help Me can you send me a new barcode

Gemma M

iD Mobile Employee

Hi @Safar,

I am so sorry to hear of the issues that you are facing with your eSIM. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.