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New Contributor
September 18, 2026
Question

hi, on Sunday 13 of September i bought sim card contract,wnen i filled form put pac code number from old network to change my mobile number on id mobile, want to know procedure is on, because i still can use my old network

Xiomi T17pro

    2 replies

    Kiesa555Author
    New Contributor
    September 18, 2026

    My PAC code on procedure?my mobile number

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 20, 2026

    Hi ​@Kiesa555,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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