Hi ​@Emmalouise907,

Yes, you have been accepted, you will receive more information once we receive stock of your order. 

Regards,

Gemma M

The iD Mobile Social Media Team

Oh that’s brilliant thank you 

it’s the iphone 16 plus 

Hi ​@Emmalouise907,

Thanks for your understanding. 

Please note that it is related to this, you can see more about this by clicking here:

Regards,

Gemma M

The iD Mobile Social Media Team

Now I’ve just received this email! Does this mean the order has definitely been accepted I’ve tried online chat and they kept saying it’s not been processed yet and that they can’t access anything to check as systems are down again 🤷🏼‍♀️

Hi ​@Emmalouise907 

Yes, that means that the order has been accepeted and due to delays with the internal system d=bieng down then order will be procesed once we are up and runnung.

-Michael Z

Ok thank you. 
 

I had this text yesterday but still not received and email or anything 

Hi ​@Emmalouise907 

I would suggest contacting our Sales Team on 0800 049 0250 so they can provide you with an update regarding your order.

-Michael Z