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Community Member
October 5, 2026

how and where do i enter my pac number this wasnt an option throughout check out process and no where /advice on where i send this to keep my old number?

Where do u enter my pax number? This wasn’t an option in the checkout process? 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
October 6, 2026

HI ​@Rjwilliams13 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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