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Community Member
Tina24
Community Member
August 21, 2026

how can i register my number on the id mobile app as thia ia not working at all ???

I am trying to creat an accou t on id mobile and ia not working wht am i doing wrong? Everytime i trt the app says sorry the nimber or details my details are nor recognise . What do i do? 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    August 23, 2026

    Hi ​@Tina24, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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