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Mylene Leslie
Community Member
Community Member
September 20, 2026
Question

how do i add my.pac number after buying an e sim?

Hi

 

I forgot to add my PAC number after buying an e SIM.

I stupidly thought being an idiot mobile customer meant I would keep the same number.

..

 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    September 21, 2026

    Hi ​@Mylene Leslie, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu