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how do i get into chat

  • July 10, 2025
  • 6 replies
  • 4485 views

N9DPU
Community Member

How do I open a chat live session

Best answer by WelshPaul

https://idmobile.co.uk/live-chat

 

6 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • July 10, 2025

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  • iD Mobile Employee
  • July 11, 2025

Hi ​@N9DPU 

 

Thanks for getting in touch. 

Have you been able to speak to the Live Chat team?

 

Please reach out if we can assist further. 

 

Natalie 


  • New Contributor
  • May 14, 2026

Hi you can't call the id Im try to cancel my contract is finished and they still take money out I have chat with I'd mobile and still payments going never agein 


Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • May 14, 2026

Hi ​@Jmikusova10,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai


Need activating sim


Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • July 16, 2026

Hi ​@Mrs safinakousar

 

Thank you for reaching out.

 

Please note that for assistance to get the SIM activated you would need to visit Live Chat or send a direct message via social media platform. 

 

Owethu