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Community Member
October 18, 2025

how do i know id order was accepeted

  • October 18, 2025
  • 1 reply
  • 401 views

Put an order for phone and sim last night and have not received any confirmation, how do I know if my order has been accepted?  

    1 reply

    JoeKing
    Silver Contributor
    Silver Contributor
    October 18, 2025

    Put an order for phone and sim last night and have not received any confirmation, how do I know if my order has been accepted?  

    @Becky280201  Once an order been accepted by IDMobile an confirmation e-mail will be sent out to the email you provided this will also contain all the information about the order and account. 

    So it's advisable to check your junk/spam folder in case it lands up there. Give at least 2 day's  or you can call the sales team. 

     

    Joe 😉

     

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉