how do i know id order was accepeted | iD Mobile Community
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how do i know id order was accepeted

  • October 18, 2025
  • 1 reply
  • 83 views

Put an order for phone and sim last night and have not received any confirmation, how do I know if my order has been accepted?  

1 reply

JoeKing
Silver Contributor
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  • Silver Contributor
  • October 18, 2025

Put an order for phone and sim last night and have not received any confirmation, how do I know if my order has been accepted?  

@Becky280201  Once an order been accepted by IDMobile an confirmation e-mail will be sent out to the email you provided this will also contain all the information about the order and account. 

So it's advisable to check your junk/spam folder in case it lands up there. Give at least 2 day's  or you can call the sales team. 

 

Joe 😉