how to contact an agent?

6 replies
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How do I contact an agent?

csfeedback

Hosai WAnswer

iD Mobile Employee

Hi @SiobhanEF

Thank you for reaching out to us to connect to an agent you would need to contact us on our customer service platforms like our live chat or privately here on community: https://www.idmobile.co.uk/live-chat

Thanks,
Hosai

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Hosai WAnswer

iD Mobile Employee

Hi @SiobhanEF

Thank you for reaching out to us to connect to an agent you would need to contact us on our customer service platforms like our live chat or privately here on community: https://www.idmobile.co.uk/live-chat

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

S

SiobhanEFAuthor

New Contributor

Why is there no direct line? Th as is atrocious

S

SiobhanEFAuthor

New Contributor

This is ridiculously difficult

Simoak

Helpful Contributor

Hi siobhan i needed to speak to an agent myself and sidnt want to do live chat so i went to currys and asked them try this number which i succesfully manages to speak to a human 0800 049 2376 you might have to wait but you will get through 👍

Gemma M

iD Mobile Employee

Hi @Simoak,

Thank you for sharing this with the Community. We really appreciate the helpful tip, and we’re glad to hear you managed to get the assistance you needed.

Regards,

Gemma M
The iD Mobile Social Media Team

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S

SiobhanEFAuthor

New Contributor

Thank you!