how to contact an agent?

Forum|Forum|24 days ago
September 11, 2026
6 replies
123 views

How do I contact an agent?

csfeedback

Best answer by Hosai W

Hi @SiobhanEF

Thank you for reaching out to us to connect to an agent you would need to contact us on our customer service platforms like our live chat or privately here on community: https://www.idmobile.co.uk/live-chat

Thanks,
Hosai

Hosai WAnswer

iD Mobile Employee

Hi @SiobhanEF

Thank you for reaching out to us to connect to an agent you would need to contact us on our customer service platforms like our live chat or privately here on community: https://www.idmobile.co.uk/live-chat

Thanks,
Hosai

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S

SiobhanEFAuthor

New Contributor

Why is there no direct line? Th as is atrocious

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SiobhanEFAuthor

New Contributor

This is ridiculously difficult

Simoak

Helpful Contributor

Hi siobhan i needed to speak to an agent myself and sidnt want to do live chat so i went to currys and asked them try this number which i succesfully manages to speak to a human 0800 049 2376 you might have to wait but you will get through 👍

Gemma M

iD Mobile Employee

Hi @Simoak,

Thank you for sharing this with the Community. We really appreciate the helpful tip, and we’re glad to hear you managed to get the assistance you needed.

Regards,

Gemma M
The iD Mobile Social Media Team

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SiobhanEFAuthor

New Contributor

Thank you!