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New Contributor
September 11, 2026
Solved

how to contact an agent?

  • September 11, 2026
  • 5 replies
  • 86 views

How do I contact an agent?

Best answer by Hosai W

Hi ​@SiobhanEF 


Thank you for reaching out to us to connect to an agent you would need to contact us on our customer service platforms like our live chat or privately here on community: https://www.idmobile.co.uk/live-chat

Thanks,
Hosai

5 replies

Hosai W
iD Mobile Employee
Hosai WAnswer
iD Mobile Employee
September 11, 2026

Hi ​@SiobhanEF 


Thank you for reaching out to us to connect to an agent you would need to contact us on our customer service platforms like our live chat or privately here on community: https://www.idmobile.co.uk/live-chat

Thanks,
Hosai

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SiobhanEFAuthor
New Contributor
September 15, 2026

Why is there no direct line? Th as is atrocious 

SiobhanEFAuthor
New Contributor
September 13, 2026

This is ridiculously difficult 

Simoak
Helpful Contributor
Helpful Contributor
September 14, 2026

Hi siobhan i needed to speak to an agent myself and sidnt want to do live chat so i went to currys and asked them try this number which i succesfully manages to speak to a human 0800 049 2376  you might have to wait but you will get through 👍

SiobhanEFAuthor
New Contributor
September 14, 2026

Thank you!