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Question

how to stop offer from starting

  • June 1, 2026
  • 1 reply
  • 2 views
T
Community Member

I got the email regarding offers with iD mobile as a new account, with the link to sign up for a 90 day trial which will automatically charge if I don't cancel it through the providers website (the McAfee 

I am not interested in the trial; will I automatically be enrolled?

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • June 2, 2026

    Hi ​@Temp_username_iD 

     

    Thank you for getting in touch with us.

     

    I can confirm that you will not be automatically enrolled in any McAfee trial or similar third-party offers unless you actively choose to opt in and complete the sign-up process.

    If you do not proceed with activation or registration via the provider’s link, no trial will be started and no charges will be applied.

    The email you received is simply an optional offer available to new customers and is not mandatory as part of your iD Mobile account or contract.

     

    Thank you,

     

    Zandile m 

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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