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Community Member
May 28, 2026
Question

how to transfer my phone nimber across to ID? i habe my PAC

  • May 28, 2026
  • 1 reply
  • 30 views

Please help - I have my new SIM only plan with ID now but can’t find where to enter my PAC number to transfer my mobile number across to ID eSIM. Please advise. Many thanks 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 29, 2026

    Hi ​@KathLondon,

     

    As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat
     
     
    Once connected, simply explain your request and an advisor will assist you further.
     
     
    Thank you for your understanding.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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