Skip to main content
Question

how to transfer my phone nimber across to ID? i habe my PAC

  • May 28, 2026
  • 1 reply
  • 12 views
K
Community Member

Please help - I have my new SIM only plan with ID now but can’t find where to enter my PAC number to transfer my mobile number across to ID eSIM. Please advise. Many thanks 

    1 reply

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+11
    • Gemma M
    • iD Mobile Employee
    • May 29, 2026

    Hi ​@KathLondon,

     

    As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat. 
     
     
    Once connected, simply explain your request and an advisor will assist you further.
     
     
    Thank you for your understanding.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement