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Community Member
May 20, 2026
Question

how will i get notified of delivery

  • May 20, 2026
  • 1 reply
  • 13 views

My number has been ported but delivery yesterday did not come so how will DPD now contact me to advise they are there with my phone, I need my folks to provide them with the number.

    1 reply

    iD Mobile Employee
    May 20, 2026

    Hi ​@JMB2026 

     

    Thank you for getting in touch with us. 

    I understand your concern. DPD will contact you using the contact details provided with the delivery order, which may include email updates as well as SMS notifications. If your number has already been ported and you’re unable to receive texts, please keep an eye on your email for any delivery updates from DPD.

     

    Thank you,

     

    Zandile m 

    The iD Mobile Team 

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