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i al trying to switch my number to thwn aftivare my e sim?

  • April 30, 2026
  • 1 reply
  • 6 views
T
Community Member

Hi I am trying to switch my number I have a pac code but it wants to send me a code to the id number which I don’t want and haven’t activated as want to keep my number? I have pac code from old provider 

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • April 30, 2026

    Hi ​@Terri2086 ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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