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Question

i cant activate my new sim card

  • June 30, 2026
  • 1 reply
  • 7 views

I can’t activate my new SIM card 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 2, 2026

Hi ​@Jac500,

 

We're sorry to hear you're having trouble activating your new SIM card.

 

As we can't activate SIM cards from our side here on social media, we'd recommend contacting our Customer Service team via Live Chat. They'll be able to activate it for you.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team