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Community Member
Jac500
Community Member
June 30, 2026
Question

i cant activate my new sim card

I can’t activate my new SIM card 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 2, 2026

    Hi ​@Jac500,

     

    We're sorry to hear you're having trouble activating your new SIM card.

     

    As we can't activate SIM cards from our side here on social media, we'd recommend contacting our Customer Service team via Live Chat. They'll be able to activate it for you.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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