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Community Member
August 12, 2026
Question

i cant find my phone number or log into my account

  • August 12, 2026
  • 3 replies
  • 24 views

I’ve just moved to I’d mobile and can’t find my phone number or how to activate it 

3 replies

Hosai W
iD Mobile Employee
iD Mobile Employee
August 13, 2026

Hi ​@Liammcgurk,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

 

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Geluk
Silver Contributor
Silver Contributor
August 13, 2026

Just look in your phone’s Settings, navigate to SIM section.

It’ll be detailed in that tab, or simply ring someone up; simples😄

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iD Mobile Employee
August 14, 2026

Hi ​@Liammcgurk.

 

Welcome to iD Mobile! We’re sorry you’re having trouble finding your mobile number and activating your service.

 

Please contact us directly via Live Chat:https://www.idmobile.co.uk/live-chat, and our team will be happy to help you get everything set up.

 

Thanks,

Marquerita

The iD Mobile Team

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