Community Member

Question

i cant find my phone number or log into my account

I’ve just moved to I’d mobile and can’t find my phone number or how to activate it

iD Mobile Employee

Hi @Liammcgurk,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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Silver Contributor

Just look in your phone’s Settings, navigate to SIM section.

It’ll be detailed in that tab, or simply ring someone up; simples😄

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iD Mobile Employee

Hi @Liammcgurk.

Welcome to iD Mobile! We’re sorry you’re having trouble finding your mobile number and activating your service.

Please contact us directly via Live Chat:https://www.idmobile.co.uk/live-chat, and our team will be happy to help you get everything set up.

Thanks,

Marquerita

The iD Mobile Team

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3 replies